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Sql Server 2005 Setup will not run

 
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Ken

External


Since: Nov 13, 2008
Posts: 2



(Msg. 1) Posted: Thu Nov 13, 2008 6:28 am
Post subject: Sql Server 2005 Setup will not run
Archived from groups: microsoft>public>sqlserver>tools (more info?)

I have been trying to get the SQL Server 2005 Enterprise Edition setup to run
on my Windows Server 2003 machine without success. I double click setup.exe
and nothing happens. The following is what I am getting in the event viewer:

Faulting application setup.exe, version 0.0.0.0, faulting module ntdll.dll,
version 5.2.3790.3959, fault address 0x0001a3e1.

I tried updating the Windows Installer, but that didn't help.

Any suggestions about what I can do to get the setup program to run?

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Erland Sommarskog2

External


Since: May 30, 2004
Posts: 2061



(Msg. 2) Posted: Thu Nov 13, 2008 3:16 pm
Post subject: Re: Sql Server 2005 Setup will not run [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Ken (kenj@newsgroups.nospam) writes:
> I have been trying to get the SQL Server 2005 Enterprise Edition setup
> to run on my Windows Server 2003 machine without success. I double
> click setup.exe and nothing happens. The following is what I am getting
> in the event viewer:
>
> Faulting application setup.exe, version 0.0.0.0, faulting module
> ntdll.dll, version 5.2.3790.3959, fault address 0x0001a3e1.
>
> I tried updating the Windows Installer, but that didn't help.
>
> Any suggestions about what I can do to get the setup program to run?

The way to start is usually by double-clicking Splash.HTA in the
root of the CD/DVD.


--
Erland Sommarskog, SQL Server MVP, esquel RemoveThis @sommarskog.se

Links for SQL Server Books Online:
SQL 2008: http://msdn.microsoft.com/en-us/sqlserver/cc514207.aspx
SQL 2005: http://msdn.microsoft.com/en-us/sqlserver/bb895970.aspx
SQL 2000: http://www.microsoft.com/sql/prodinfo/previousversions/books.mspx

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Ken

External


Since: Nov 13, 2008
Posts: 2



(Msg. 3) Posted: Thu Nov 13, 2008 5:57 pm
Post subject: Re: Sql Server 2005 Setup will not run [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I get the same error when I attempt to install from the Splans.hta.

I got the setup program from my MSDN subscription and extracted the ISO
contents to a local directory. I downloaded the ISO again just to make sure
there wasn't an issue with that.

"Erland Sommarskog" wrote:

> Ken (kenj@newsgroups.nospam) writes:
> > I have been trying to get the SQL Server 2005 Enterprise Edition setup
> > to run on my Windows Server 2003 machine without success. I double
> > click setup.exe and nothing happens. The following is what I am getting
> > in the event viewer:
> >
> > Faulting application setup.exe, version 0.0.0.0, faulting module
> > ntdll.dll, version 5.2.3790.3959, fault address 0x0001a3e1.
> >
> > I tried updating the Windows Installer, but that didn't help.
> >
> > Any suggestions about what I can do to get the setup program to run?
>
> The way to start is usually by double-clicking Splash.HTA in the
> root of the CD/DVD.
>
>
> --
> Erland Sommarskog, SQL Server MVP, esquel.TakeThisOut@sommarskog.se
>
> Links for SQL Server Books Online:
> SQL 2008: http://msdn.microsoft.com/en-us/sqlserver/cc514207.aspx
> SQL 2005: http://msdn.microsoft.com/en-us/sqlserver/bb895970.aspx
> SQL 2000: http://www.microsoft.com/sql/prodinfo/previousversions/books.mspx
>
>
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Mark Han[MSFT]

External


Since: Aug 15, 2008
Posts: 102



(Msg. 4) Posted: Fri Nov 14, 2008 1:25 am
Post subject: RE: Sql Server 2005 Setup will not run [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Hi Kenj,

Thank you for using Microsoft MSDN Managed Newsgroup. My name is Mark Han.
I am glad to work with you on this issue.

Based on the description, I understand that you would like to install SQL
Server 2005 Enterprise Edition, however the setup.exe won't run after you
double click the setup.exe If I have misunderstood, please let me know.

Regarding to the symptom, the issue is special and complex. I need more
information to analisys the issue. my email address is
v-fathan.DeleteThis@online.microsoft.com(remove online). If it is convenient to you,
please send me an email and then I will crreate a work space for you to
upload the required information.

Based on my experience, please check the following
1 Open Task Scheduler by going through START >> ALL PROGRAMS >> ACCESSORIES
>> SYSTEM TOOLS >> TASK SCHEDULER. Do you see any tasks in here that have
names like "SQL Server Remote Setup" or "SQL Setup" or "setup"? If so,
delete them.

2 Check the Task Manager to ensure there no orphan setup.exe executing.

3 Make sure to check processes of all users.

To better understand the issue, please help to collect/confirm the following
1 Is there any SQL Server instance installed on the machine?

2 to narrow down the issue, please run to install the SQL Server instance
by command line. There is an article to share with you::
http://msdn.microsoft.com/en-us/library/ms144259(SQL.90).aspx#skuupgrade

Start /wait <CD or DVD Drive>\servers\setup.exe /qb
INSTANCENAME=<InstanceName> ADDLOCAL=All PIDKEY=<pidkey value with no "-">
SAPWD=<StrongPassword>

3 after install SQL Server by command line, please check if the SQL Server
setup log is created. By default, they are located at:
%ProgramFiles%\Microsoft SQL Server\90\Setup Bootstrap\Log\ if the setup
log exists, please Send all the files in this folder with zip format to me

4 Windows Event Logs:
Please gather Windows Event Logs on the problematic server:
Start -> Administrative Tools -> Event Viewer -> Export application/system
event logs with both EVT & TXT format and send them to me.

If there is anything unclear, please let me know

I look forward to your reply. Thanks.

Best regards,
Mark Han
Microsoft Online Community Support
===========================================================
Delighting our customers is our #1 priority. We welcome your
comments and suggestions about how we can improve the
support we provide to you. Please feel free to let my manager
know what you think of the level of service provided. You can
send feedback directly to my manager at: msdnmg.DeleteThis@microsoft.com.
===========================================================
Get notification to my posts through email? Please refer to
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============================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
=========================================================
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Erland Sommarskog2

External


Since: May 30, 2004
Posts: 2061



(Msg. 5) Posted: Sun Nov 16, 2008 11:11 am
Post subject: Re: Sql Server 2005 Setup will not run [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Ken (kenj@newsgroups.nospam) writes:
> I get the same error when I attempt to install from the Splans.hta.
>
> I got the setup program from my MSDN subscription and extracted the ISO
> contents to a local directory. I downloaded the ISO again just to make
> sure there wasn't an issue with that.

Did you extract both CD1 and CD2? It's a common error to extract only the
first. What happens then is that when the install comes to the part to
install the tools (which is what is on CD2), the setup dies with a
completely useless error message.

As it seems that you get this error directly, it does not sound like this
issue, but I figured I should ask just in case.


--
Erland Sommarskog, SQL Server MVP, esquel RemoveThis @sommarskog.se

Links for SQL Server Books Online:
SQL 2008: http://msdn.microsoft.com/en-us/sqlserver/cc514207.aspx
SQL 2005: http://msdn.microsoft.com/en-us/sqlserver/bb895970.aspx
SQL 2000: http://www.microsoft.com/sql/prodinfo/previousversions/books.mspx
 >> Stay informed about: Sql Server 2005 Setup will not run 
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Mark Han[MSFT]

External


Since: Aug 15, 2008
Posts: 102



(Msg. 6) Posted: Tue Nov 18, 2008 1:25 am
Post subject: RE: Sql Server 2005 Setup will not run [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Hi Kenj,

This is Mark Han from Microsoft MSDN Managed Newsgroup Support Team.

Recently in our community , I noticed that you had a post which title is
"Sql Server 2005 Setup will not run" and that I had replied you at the
community, however I have not seen your response yet. To let us better
monitor this issue and assist you in an effective manner, could you please
let me know the current issue status?

If you have any other questions or concerns, please feel free to let me
know.

Look forward to your update.Thank you

Best regards,
Mark Han
Microsoft Online Community Support
=========================================================
Delighting our customers is our #1 priority. We welcome your
comments and suggestions about how we can improve the
support we provide to you. Please feel free to let my manager
know what you think of the level of service provided. You can
send feedback directly to my manager at: msdnmg.RemoveThis@microsoft.com.
=========================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
=========================================================
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